Pricing & Reviews
Understanding Voice AI Pricing: Per-Minute vs Bundled
What is actually included in a connected minute — STT, TTS, LLM, telephony — and how to compare vendors fairly.
InfiniteChat Team·Strategy·Jun 12, 2026 · 5 min read
Conversational AI is reshaping how businesses talk to customers — across phone, chat, and WhatsApp. At InfiniteChat, we help teams deploy voice agents, chat agents, and bulk outbound campaigns from one platform.
Why this matters
What is actually included in a connected minute — STT, TTS, LLM, telephony — and how to compare vendors fairly. Teams that treat agents as production systems — with guardrails, analytics, and clear escalation paths — see better connect rates, higher deflection, and faster time-to-value.
What to do next
- Define a narrow first use case (reminders, qualification, or support FAQs).
- Connect knowledge and CRM tools before scaling concurrency.
- Measure outcomes: connect rate, resolution, and handoff quality.
Ready to try it on your stack? Talk to our team or explore voice agents, chat agents, and campaigns.