Step 01
Connect your knowledge
Upload docs, FAQs, and product catalogs. Agents learn your policies, tone, and escalation rules before going live.
InfiniteChat
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Chat Agents
Agentic chat that resolves, not just replies
Train agents on your knowledge base, then deploy on web, WhatsApp, and Slack — with actions, handoff, and analytics. InfiniteChat's core product is agentic chat, not a marketing CMO.
Launching soon · Get early access
Website widget
InfiniteChat · Live
Where is my order #48291?
Your order shipped yesterday via BlueDart. Tracking: BD93821 — expected delivery tomorrow by 6pm.
Can you change the address?
I can update it if it hasn't left the hub. Share the new address and I'll push it to logistics.
Web widget
WhatsApp
Slack
MessengerHow it works
From knowledge base to live agent in days
Set up once. Deploy across channels. Escalate when it matters.
Step 02
Configure channels
Embed the web widget, connect WhatsApp or Messenger, and define when conversations route to a human.
Step 03
Resolve & hand off
Agents answer, take actions, and escalate with full context — so your team picks up where the bot left off.
Channels
Meet customers where they already are
One agent brain across web, messaging, and team tools — not a separate bot per channel.
Web widget
ActiveResolve FAQs and capture leads on site
Order updates, support, and follow-ups
Slack
SoonInternal ops and team notifications
Messenger
ActiveDirect customer conversations at scale
Capabilities
Everything for production chat agents
Knowledge, actions, handoff, and analytics — built for teams that need real resolution.
Knowledge base
Upload docs, FAQs, and product catalogs so answers stay accurate and on-brand.
Human handoff
Escalate complex conversations to live agents with full context preserved.
System actions
Refunds, plan changes, ticket creation — trigger workflows directly from chat.
Omnichannel
Same agent brain across web widget, WhatsApp, Slack, and your mobile app.
Brand tone
Control personality, empathy, and escalation rules so every reply sounds like you.
CX analytics
Track deflection, CSAT, resolution rate, and conversation quality over time.
Why chat agents
Why teams deploy chat agents first
24/7 deflection
Answer common questions instantly — nights, weekends, and peak hours included.
Faster resolution
Pull order status, booking details, and account info without making customers wait in queue.
Clean handoffs
When a human is needed, agents pass the full thread — no repeating the story twice.
Ship a chat agent this week
Join the waitlist — we'll notify you as soon as InfiniteChat chat agents are ready for early access.